AlphaTech Computer Institute (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our students, visitors, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us online or offline.

Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

• Full name

• Date of birth

• Contact details (phone number, email address, postal address)

• National ID or student registration number

b. Academic and Enrollment Information

• Course registration details

• Attendance records

• Academic performance or assessments

c. Technical and Online Information

• IP address and browser type

• Device information

• Website usage and activity (if you use our online services)

d. Payment Information

• Bank details or mobile money transaction records (for fee payments)

 How We Use Your Information

We use your personal data for purposes such as:

• Processing student admissions and registrations

• Managing classes, courses, and certifications

• Communicating important updates and announcements

• Improving our services and training programs

• Processing payments and issuing receipts

• Maintaining safety and security within the institute

• Complying with government or accreditation requirements

 Data Protection and Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely in password-protected systems and is only accessible to authorized personnel.

 Sharing and Disclosure of Information

AlphaTech Computer Institute does not sell, rent, or trade personal data.
We may share your information only in the following cases:

• With educational regulators or examination bodies (for certifications)

• With service providers who assist us in running the institute (e.g., IT support)

• When required by law or government authorities

 Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law or educational regulations.

 Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Withdraw consent for data processing (where applicable)

• Request deletion of your data when it’s no longer needed

To exercise these rights, contact us using the details below.

 Cookies and Online Tracking

If our website uses cookies, these are only used to improve user experience and track website performance. You may choose to disable cookies in your browser settings.

 Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.”

 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

AlphaTech Computer Institute
Salvation Army House, First Floor, Room 14
Next to Rotti House, Cairo Road, Lusaka, Zambia
Phone: +260 974 041 810
Website: www.alphatech-institute.com