Appliance Service Technician Job at Santa Cruz Appliance Repair, Santa Cruz, CA

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  • Santa Cruz Appliance Repair
  • Santa Cruz, CA

Job Description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Job Summary

We are looking for a talented Appliance Service Technician to join our team!

As an Appliance Service Technician, you are a key member of the team responsible for the quality and efficient installation, maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and team members.

Responsibilities:

Install home appliances/equipment

Accurately diagnose and repair appliances/equipment in the customer's home

Appliance Repair Technician to perform washer, dryer, dishwasher, cooking, and refrigerator repair/maintenance

Diagnose and fix washer and washers, dryers, dishwashers, cookings, and refrigerators, order parts, generate estimates

Excellent customer service and tech skills

Demonstrate excellent diagnostic and problem-solving skills

Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed

Examine customer’s appliances and identify cause of breakdown

Perform maintenance and repair work on customers' appliances

Advise customers on how to use appliances correctly

Maintain an accurate record inventory and all items/parts used

Work with the office staff to submit billing notes and collect payment

Perform other duties as needed which may include cross-training in related positions

Qualifications:

Valid Driver's License with a clean record

Must be at least 18 years of age

Proficiency to navigate tablet-based technology

The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance, and the physical ability to perform strenuous work under varied circumstances

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

1 year related experience (e.g., repairing, maintaining, and/or installing home appliances, HVAC, electronics, electrical, plumbing, etc.)

Ability to read electrical schematics and use a multimeter

Ability to stand for extended periods and lift heavy objects

Excellent problem-solving and communication skills

Exceptional customer service skills

Clean driving record

Positive attitude and willingness to learn!

National Appliance Service Technician Certification (NASTeC), Factory Authorized Training by Manufacturer, or other certification is advantageous.

Compensation, Benefits, Benefits/Perks:

Paid Training

Flexible Scheduling

Growth and Career Advancement Opportunities

Great Working Environment

Competitive hourly plus commission based on experience, or commission only depending on candidate.

401(k) matching

Medical + dental

Company vehicle

Company cell phone

Paid sick and Paid Holidays

Specialty equipment

Paid training

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Job Tags

Hourly pay, Work at office, Flexible hours

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