Job Description

BA Functional Solution Architect

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role:

As a BA Functional Solution Architect, you will lead business analysis activities for payment initiatives that support banking organizations of varying size and complexity. You will work closely with Bank Product, Payment Operations, product architects, technical leads, and clients to define requirements, document functional solutions, and support delivery. Your work helps ensure payment capabilities are implemented accurately, align to client needs, and support reliable transaction processing.

What you'll do:

• Lead the business analysis phase for payment projects, including planning analysis activities and coordinating deliverables across project stakeholders.
• Gather, analyze, and document business and functional requirements, then translate them into functional specifications and detailed test analysis for development teams.
• Partner with product architects and technical leads to define solution approaches that align with payment processing requirements, message standards, and operational needs.
• Document business analysis outputs and obtain stakeholder or client approval on requirements, scope, and functional designs.
• Design, specify, and execute business test scenarios to validate requirements, support quality gates, and confirm solution readiness.
• Communicate with client subject matter experts and system users to identify business needs, clarify requirements, and resolve product issues during development, workshops, and sales-related discussions.
• Facilitate scoping for client and prospect payment change initiatives with varying complexity across domestic and international clearing environments.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 5+ years of experience in business analysis within the payments industry supporting functional requirements, solution definition, and project delivery.
• 4+ years of experience in financial services with payment processing across US and international clearing frameworks such as SWIFT, Real-Time Payments (RTP), Automated Clearing House (ACH), Lynx, TIPS, TARGET2, or Single Euro Payments Area (SEPA).
• 4+ years of experience in analyzing payment flows including qualification processes, return flows, and exception handling.
• 4+ years of experience in mapping payment data to clearing message structures, including ISO 20022 MX formats.
• Experience with software development lifecycle practices, including quality gates, requirements documentation, and test analysis.
• Experience using Jira, Git, XML, and XML editing or validation tools.
• Bachelor's degree or higher in Business, Information Systems, Computer Science, Finance, or related field or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience in banking payment operations.
• Experience supporting client engagements and resolving client inquiries independently.
• Familiarity with payment change initiatives for banking clients across multiple clearing environments.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Travel: This role requires frequent travel (25%+).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

$90,000.00 - $144,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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