Call Center Customer Service Representative Rockford, IL, United States (Hybrid) Job Description Work Schedule: 100% FTE, Monday-Friday 8:00am-5:00pm, this is a hybrid position, in person work will be located at 2550 Charles Street Additional components of compensation may include: Evening, night, and weekend shift differential Overtime On-call pay At UW Health in northern Illinois, you will have: Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance Annual wellness reimbursement Opportunity for on-site day care through UW Health Kids Tuition reimbursement for career advancement--ask about our fully funded programs! Abundant career growth opportunities to nurture professional development Strong shared governance structure Commitment to employee voice Work Experience: 1 year Experience in a call center environment; medical clinic or hospitality. Preferred Previous receptionist or customer service experience. Preferred Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Category: Non-Clinical Support Staff Job Function: Administrative-Scheduling-Clerical #J-18808-Ljbffr
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