Bathrooms of Charleston Call Center Manager Charleston, SC | Base Pay + Appointment Bonuses | Full-Time | Leadership Role Organized. Professional. Strong communicator. Bathrooms of Charleston is hiring a Call Center Manager to oversee inbound and outbound lead management for our one-day bath division. This role ensures our sales team receives well-qualified appointments and supports the overall customer experience. About Bathrooms of Charleston We provide one-day bath upgrades and full bathroom remodeling services throughout the Charleston region. Clients count on us for professionalism, responsiveness, and quality work. What You'll Do Manage all incoming calls and set sales appointments Reach out to leads from digital sources and marketing campaigns Conduct outbound calls to potential customers Oversee call scripts, messaging quality, and team performance Handle scheduling, reporting, and basic administrative tasks Collaborate with sales and marketing teams to improve lead flow What You Bring Previous call center, customer service, or administrative experience Strong phone communication skills Ability to organize, track, and prioritize daily tasks Comfortable coaching others and improving processes Positive attitude and professional demeanor What We Offer Competitive base pay Bonuses for appointments set Opportunity to build and grow a call center team Supportive environment with long-term career potential Ready to Lead? Apply now to help drive growth for a company focused on customer service and team success. #J-18808-Ljbffr Bathrooms of Charleston
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