Seeking a motivated full-time Call Center Supervisor to lead a team in delivering high-quality support in a fast-paced environment, guiding daily operations, coaching team members, and utilizing data insights to enhance performance and customer experience. Key responsibilities Oversee hiring and termination decisions, manage real-time performance, and ensure agents meet KPIs and compliance standards Deliver training sessions and constructive feedback to support agent development and respond to escalated calls Prepare performance reports and monitor operational efficiency to maintain service levels Required qualifications Minimum of three years of call center management and supervisory experience, preferably in government services Experience with Verizon Max Agent or NICE CXone platforms Strong analytical skills with the ability to interpret data and identify trends Proficient in MS Office Suite and general computer applications Knowledge of Medicaid, CHIP, and human services programs
...Industry: Aggregates / Hard Rock QuarryingCompensation: Approx. $100K$140K base + bonus + vehicle + benefitsIm working with an established construction materials business seeking a Quarry Manager to lead a profitable midsized granite hard rock quarry in Upstate South...
...experience, education, skills, and accomplishmentsBachelors in Mechanical Engineering, Aeronautical Engineering, Civil Engineering, or related... ...least 6 months of work experience with research via work, internships, or volunteeringApplicants must be legally authorized to...
...excited to discuss career opportunities with you. What makes Personal Training with Equinox stand out? Equinox is proudly... ...Training Institute. For over twenty years EFTI has elevated our trainers to design comprehensive client fitness programs that are safe,...
Major Responsibilities: Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their co-workers by following established policies and procedures. 6)Receives/confirms Ticket to Ride document prior to transport. Includes...
...motivated individuals to join our Front Desk team here at the Tru by Hilton... ...balance at the end of each shift Answers guest inquiries about area attractions, hotel services, directions or reservations... ...May be required to work nights, weekends, and holidays. Will...