Job Description

Job Description

Job Description

Company: Chick-fil-A Lovejoy Station

• Owner/Operator Michael Duncan is an Atlanta native and began his career with Chick-fil-A in 2018
  
• Michael served in Chick-fil-A's Leadership Development Program for 4 years
  
• Michael Duncan was selected as an Owner/Operator in 2024
  
• The Operator, Michael, took over Chick-fil-A Lovejoy Station in December 2025
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer service satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Health Insurance
  
• Paid Vacation
  
• Tuition Discounts at Over 100 Colleges
  
• Never work on Sundays
  
• Excellent Career Advancement Opportunities
  
• Overtime Available
  

Opportunity

We are looking for an enthusiastic and trustworthy Director of Operations to join our team at Chick-fil-A Lovejoy Station. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Your Impact

• Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
  
• Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations
  
• Managing a team of 50-100, creating an inspiring vision, coaching and holding people accountable to high standards
  
• Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  
• Maintaining a work environment that ensures and promotes food & team safety
  
• Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals
  

Background Profile

• Open Availability (Required)
  
• 2+ years of Leadership experience (Required)
  
• Bachelor's Degree or pursuing higher education (highly preferred)
  
• Previous Chick-fil-A experience (highly preferred)
  
• Hospitality experience (preferred)
  
• Grit and humility to work hands-on in restaurant operations
  
• Passion for Chick-fil-A's values
  

Apply now and you will be contacted ASAP .

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