Customer Service 3.0 Job at MiCo2 Group LLC, Rocky Mount, NC

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  • MiCo2 Group LLC
  • Rocky Mount, NC

Job Description

Customer Service Reps Needed Work From Home

Ready to take control of your schedule and income from home? Join our fast-growing virtual customer support team!

We're hiring remote customer service reps to handle phone-based support for top-tier clients. This role is ideal for people who want flexible hours, steady pay, and the ability to grow in a remote-first environment.

Your Responsibilities:

  • Handle inbound and outbound customer service calls
  • Offer prompt, accurate, and friendly solutions
  • Record data clearly into client systems
  • Provide follow-up as needed for customer satisfaction
  • Meet personal performance targets

What We're Looking For:

  • High school diploma or GED
  • Excellent phone and typing skills
  • Comfortable navigating software and multitasking
  • Dedicated home workspace and stable internet
  • Windows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Apple or Chromebook)
  • USB headset & wired internet (not needed to apply, but required to start)

Position Highlights:

  • 100% remote work from your home office
  • Flexible scheduling options including part-time and evenings
  • Pay range: $12$15/hr to start + performance bonuses (where applicable)
  • Opportunities to move up quickly based on performance

Job Tags

Remote work, Home office, Flexible hours, Afternoon shift

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