Job Description

At FRX, we believe cannabis will light the path to a compassionate and sustainable future. That’s why we go a step beyond in everything we do. 

It starts with our commitment to organic cannabis cultivation and beyond bottom‑line business practices. Profit only pays if it serves the patients at our Ohio dispensaries, their communities, and the planet. 

Summary of the Role:  The Dispensary Associate is responsible for providing excellent customer service, processing customer orders, collecting payments, and accurately using METRC and POS system software, as well as the State’s prescription drug monitoring program (OAARS).  They perform clean up, set-up and closing tasks. 

Key Responsibilities: 

• Greet customers, obtain and verify identity through driver's licenses; validate medical customer registry cards, status, and recommendation; determine customer preferences and answer questions; relate special promotions; thank customers, and provide prompt and courteous service.
• Scan orders using handheld scanners, METRC software and hardware, POS system software and hardware, or manually key items and data as required.
• Keep product inventory organized and properly stored, and assist with morning and evening inventory checks.
• Package product to legal requirements and company specifications.
• Assist pharmacist and management staff as needed.
• Receive accurate payment methods for products, goods, and services.
• Accurately log required data on Daily Register Sheet.
• Ensure compliance on all paperwork.
• Secure monies in safes or the vault as required.
• Ensure proper cleanup and logging of any hazardous spills.
• Ability to operate METRC, OAARS, Dutchie, and Microsoft hardware and software.
• Ability to operate cash register, tabletop, and hand scanners.
• Interact and engage with a variety of customer types and coworkers.
• Other job duties as assigned

Qualifications:  

• Must be at least 21 years of age and able to pass a background check and drug screening .
• Experience in shipping and receiving.
• Prior cashiering experience and/or customer service experience preferred.
• Cannabis dispensary experience preferred.
• If hired, you will be required to provide proof of authorization to work in the United States.
• High School Diploma or GED required. 

Physical and Environmental Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   

• Ability to work up to 10 hours a day and rotating shifts
• Flexible schedule availability including nights, weekends and holidays   
• Ability to lift, push, and pull 25 pounds   

• Ability to sit, squat, bend, and kneel repetitively throughout a workday   
• Ability to stand for extended periods of time   
• Extended computer usage 
• Comfortable being under constant video surveillance 
• Work environments that include exposure to, but not limited to fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.   

Management reserves the right to assign other job duties as necessary, with or without notice. Please note this job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. 

Diversity and Inclusion:

FRX is an equal opportunity employer that does not discriminate based on race, creed, color, national origin, ancestry, age, marital status, sexual orientation, genetic information, pregnancy, sex, gender identity or expression, disability, or because of the liability for service in the armed forces of the United States or the nationality of any individual, or any other characteristic protected by applicable federal, state, or local laws.  ​

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