Job Description

Job Description

Job Description

We are looking for a highly organized, detail-oriented  Jewelry Production Assistant to join our team in New York City. This multifaceted role combines hands-on diamond operations, administrative support, production coordination, and front-desk responsibilities. The ideal candidate has experience with diamond identification, thrives in a fast-paced environment, and enjoys supporting both daily operations and production workflows.

Key Responsibilities

Diamond & Inventory Operations

• Process product, including creating new jobs and updating records in the internal system
• Handle physical diamond and jewelry — labeling, logging, filing, and dispatching as needed
• Upload and organize invoices with accurate notes in the company system
• Manage and maintain accurate daily records

Shipping & Logistics

• Accurately pack and prepare outgoing shipments
• Create shipping labels and coordinate deliveries

Production Support & Coordination

• Monitor and track orders currently in production
• Liaise with vendors to ensure timely delivery and maintain vendor performance standards
• Help manage lead times and resolve any issues that could impact production deadlines
• Support the resolution of quality concerns and coordinate solutions with relevant teams
• Assist with customer-driven order changes by collaborating with Sales and Production teams

Office & Reception Duties

• Serve as the first point of contact for clients and visitors
• Answer and direct incoming phone calls with professional etiquette
• Receive, log, and unpack incoming deliveries
• Order and track office and operational supplies

Qualifications

Required

• 1+ year of experience in diamond grading or diamond identification via microscope
• Experience in an office setting
• Strong attention to detail and accuracy
• Excellent organizational and multitasking abilities
• Professional written and verbal communication skills
• Comfort working with administrative systems and digital file management
• Ability to work independently as well as collaboratively within a team

Preferred

• Prior experience in fine jewelry production or operations
• Familiarity with jewelry design terminology and production processes
• Advanced Excel/spreadsheet skills and basic data analysis experience

What We Offer

• Salary : $50,000 – $65,000 per year
• Health Benefits – Medical
• Schedule : Monday – Friday (8:30 AM – 4:30 PM)

This is a full-time, in-person position based in New York City.

If you’re passionate about diamonds and fine jewelry, have a keen eye for detail, and enjoy a dynamic role that blends operations, production support, and client-facing duties, we’d love to hear from you.

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Health insurance

Work Location: In person

Job Tags

Similar Jobs