🔒 Privacy Policy
AlphaTech Computer Institute — Your Privacy Matters
1. Information We Collect
- Full name, date of birth, and national ID or passport details
- Contact information (phone number, email, address)
- Student ID numbers and enrollment details
- Payment and billing information
- Course records, attendance, and academic results
- Login credentials and system usage data
- Uploaded files, assignments, and communications
2. How We Use Your Information
- Process registrations and enrollments
- Manage student accounts and academic records
- Process payments and issue receipts
- Provide access to e-learning platforms
- Send academic and administrative communications
- Improve our services and systems
- Meet legal and regulatory requirements
3. Sharing of Information
We may share your information only when necessary with:
- Accreditation and examining bodies
- Payment service providers
- Government or regulatory authorities (when required by law)
- IT and system service providers
- Sponsors or guardians (where applicable)
We do not sell your personal data.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no system is 100% secure, and absolute security cannot be guaranteed.
5. Cookies and Website Tracking
Our website and platforms may use cookies to improve user experience and performance.
You may disable cookies in your browser, but some features may not work properly.
6. Data Retention
We retain personal data as long as necessary for academic, legal, and operational purposes.
7. Your Rights
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion (subject to legal requirements)
- Withdraw consent where applicable
8. Marketing Communications
We may send you updates about new courses and institute news.
You may opt out of marketing communications at any time.
9. Children and Minors
For students under 18, parental or guardian consent may be required.
10. Changes to This Policy
AlphaTech may update this Privacy Policy at any time.
Continued use of our services constitutes acceptance of the updated policy.
11. Contact Information
📌 Address: salvation army house 14 next to lottie house
📞 Phone: +260 974 041 810 0r +260 953 272 266
📧 Email: studentsupport@alphatech-institute.com
