Privacy Policy | AlphaTech Computer Institute

🔒 Privacy Policy

AlphaTech Computer Institute — Your Privacy Matters

Your Trust Is Important to Us. This Privacy Policy explains how AlphaTech Computer Institute collects, uses, protects, and shares your personal information when you use our services, website, systems, and facilities.

1. Information We Collect

  • Full name, date of birth, and national ID or passport details
  • Contact information (phone number, email, address)
  • Student ID numbers and enrollment details
  • Payment and billing information
  • Course records, attendance, and academic results
  • Login credentials and system usage data
  • Uploaded files, assignments, and communications

2. How We Use Your Information

  • Process registrations and enrollments
  • Manage student accounts and academic records
  • Process payments and issue receipts
  • Provide access to e-learning platforms
  • Send academic and administrative communications
  • Improve our services and systems
  • Meet legal and regulatory requirements

3. Sharing of Information

We may share your information only when necessary with:

  • Accreditation and examining bodies
  • Payment service providers
  • Government or regulatory authorities (when required by law)
  • IT and system service providers
  • Sponsors or guardians (where applicable)

We do not sell your personal data.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no system is 100% secure, and absolute security cannot be guaranteed.

5. Cookies and Website Tracking

Our website and platforms may use cookies to improve user experience and performance.

You may disable cookies in your browser, but some features may not work properly.

6. Data Retention

We retain personal data as long as necessary for academic, legal, and operational purposes.

7. Your Rights

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion (subject to legal requirements)
  • Withdraw consent where applicable

8. Marketing Communications

We may send you updates about new courses and institute news.

You may opt out of marketing communications at any time.

9. Children and Minors

For students under 18, parental or guardian consent may be required.

10. Changes to This Policy

AlphaTech may update this Privacy Policy at any time.

Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

AlphaTech Computer Institute
📌 Address: salvation army house 14 next to lottie house
📞 Phone: +260 974 041 810 0r +260 953 272 266
📧 Email: studentsupport@alphatech-institute.com
🌐 © 2026 AlphaTech Computer Institute. All Rights Reserved.