Front Desk Agent Job at IHG Hotels & Resorts, Fort Wayne, IN

MVd5SWRDaktUQlM0MUNxS0E2WVlCeFF3UGc9PQ==
  • IHG Hotels & Resorts
  • Fort Wayne, IN

Job Description

We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication

and the ability to problem solve. This is an over-night position, hours are 11 PM to 7 AM!


MUST BE AVAILABLE TO WORK WEEKENDS & HOLIDAYS

Responsibilities include:
• Running the night audit and resetting the operating system for next days business
• Sending out daily financial reports to above property and corporate team
• Greeting guests both in person and over the phone
• Coordinating guest check-in/check-out and assisting guests with making reservations
• Answering guest questions and assisting guests with any problems they may experience
• Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in
• Handling financial transactions (both cash and credit)
• Promptly assisting with guest requests
• Actively listening to and resolving guest complaints
• Ensuring cleanliness of the property and performing light cleaning duties if needed
• Other duties as assigned by general manager

Requirements:

High school diploma or equivalent preferred

Ability to walk and bend frequently throughout shift

Detail oriented

Professional attitude

Reliable transportation

Ability to work independently
Work schedule
  • 8 hour shift
  • Weekend availability
  • Night shift

Job Tags

Shift work, Weekend work

Similar Jobs

ATTC Manufacturing

Production Operator Job at ATTC Manufacturing

 ...innovation, and continuous improvement , and we know it all starts with investing in our people. Job Summary: The Production Operator is responsible for safely operating and maintaining production machinery to meet quality, efficiency, and safety goals. This... 

CWS CORPORATE LEASING LLC

Apartment Setup & Inspection Coordinator Job at CWS CORPORATE LEASING LLC

 ...growth, leadership, creativity, and community involvement amongst our teams and to give back. Job: Apartment Setup & Inspection Coordinator FLSA Status: Hourly, Non-Exempt Position Reports to: Regional Manager Office Location: Houston, TX (Energy Corridor area... 

PNC Financial Services Group

Part-Time Teller: Elevate Customer Banking Experience Job at PNC Financial Services Group

 ...Services Group, Inc. is hiring a Part Time Teller based in Bloomsburg, PA. This role...  ...processing customer transactions and identifying banking opportunities.The ideal candidate...  ...effectively with customers. No previous experience is necessary, making this a great entry-... 

Only Data Entry

Data Entry Assistant (Junior / Remote) Job at Only Data Entry

 ...Data Entry Assistant (Junior / Remote) Bedford, England, United Kingdom Job Openings Data Entry Assistant (Junior / Remote) About...  ...and an eye for detail? If so, we have the perfect entry-level opportunity for you as a Remote Data Entry Operator at our company... 

Carenest Health Services

Psychiatric RN Job at Carenest Health Services

 ...Job SummaryThe Registered Nurse (RN) provides direct patient and family support and nursing care within their full scope of practice. Execute the nursing process to provide effective, evidence-base care including the assessment, development, implementation, monitoring...