Job Description

Job Description

Job Description

Community Outreach & Enrollment Coordinator

Location: Bainbridge Adult Day Care, 3529 Wayne Ave

Must have Social Work experience in LTC facility

Bainbridge Adult Day Care is seeking a motivated Community Outreach & Enrollment Coordinator to drive participant (patient/client) recruitment. This role focuses on building relationships with healthcare providers, community organizations, and families to increase enrollment and awareness of our adult day care services for seniors and adults with disabilities.

• Develop and implement strategies to recruit new participants for adult day care services

• Build and maintain referral relationships with hospitals, social workers, case managers, nursing homes, rehab centers, and home care agencies

• Conduct outreach to community centers, senior centers, and local organizations

• Educate families and caregivers about the benefits of adult day care services

• Coordinate tours, intake meetings, and enrollment processes for prospective participants

• Represent Bainbridge Adult Day Care at health fairs, community events, and networking opportunities

• Track leads, referrals, and conversion rates

• Assist families with application paperwork and eligibility requirements (e.g., Medicaid, insurance, or private pay)

• Collaborate with internal staff to ensure smooth onboarding of new participants

• Experience in healthcare outreach, admissions, marketing, or community relations

• Strong network in the Bronx/NYC healthcare and social services community (preferred)

• Excellent communication and relationship-building skills

• Knowledge of adult day care services, senior care, or Medicaid/MLTC programs (preferred)

• Ability to work independently and meet enrollment goals

• Sales and outreach mindset (relationship-based, not aggressive sales)

• Networking and partnership development

• Empathy and ability to work with families in sensitive situations

• Organization and follow-up

• Cultural competency within the local community

• Number of new participant enrollments

• Referral source growth (hospitals, agencies, etc.)

• Conversion rate from inquiry to enrollment

• Community engagement activities

This position directly impacts the growth of Bainbridge Adult Day Care and helps ensure more seniors and adults with disabilities receive quality care, socialization, and support in a safe environment.

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